Refund policy

Return and Refund Policy

Faithand Happiness.com

At Faith and Happiness, customer satisfaction is important to us. We want you to shop with confidence and enjoy your purchase.

30-Day Return Policy

We accept returns of eligible products within 30 days of delivery.

To qualify for a return:

-The item must be unused, unworn, and in its original condition.

-The item must have its original packaging and tags, where applicable.

-Proof of purchase or an order number is required.

-Customers must contact us before returning an item to receive return instructions.

How to Request a Return

Please contact FaithandHappiness.com through our

email info@faithandhappiness.com

Include your order number, the item you wish to return, and the reason for your request.

If your return is approved, we will provide instructions for returning your product. Please do not send items back without receiving return instructions.

Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method.

Refunds will generally be processed within 5-10 business days after approval. Your bank or payment provider may require additional time to post the funds.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If your product arrives damaged, defective, or incorrect, contact us promptly with your order number and photographs of the issue.

We will review your request and arrange and appropriate replacement or refund at no additional cost when required.

Non- Returnable Items

Certain products may not qualify for returns,including:

-Personalized or custom-made products, except when defective, damaged, or otherwise required by law.

-Opened cosmetics or personal care products that cannot be safely resold.

Used, worn, or damaged products, unless the damage or defect existed when delivered.
Items specifically identified as final sale before purchase, subject to applicable law.
Any product-specific return restrictions will be disclosed where applicable.

Sale items.

Only regular-priced items may be refunded; unfortunately, sale items cannot be refunded.

Exchanges.

We offer exchanges for eligible damaged, defective, or incorrect items, subject to product availability.

If a replacement is unavailable, an approved refund will be issued to the original payment method.

Gifts.

Eligible gift purchases may be returned under the same conditions as other purchases.

Approved refunds are issued to the original payment method used for the purchase.

Return Shipping.

For ordinary returns, customers are responsible for return shipping costs unless otherwise stated or required by law.

For verified damaged, defective, or incorrect items, Faith and Happiness will cover reasonable return shipping costs when a return is necessary.

Original shipping charges are generally nonrefundable for ordinary returns, except where required by law.

For return, exchange, or refund questions, please visit: info@faithandhappiness.com

We appreciate your business and thank you for shopping with Faith and Happiness.