Shipping policy

By placing an order through our website. These are provided to ensure both parties are aware of and agree upon this arrangement to protect and set expectations on our service mutually.

  1. General

Subject to stock availability. We try to maintain accurate stock counts on our website, but there may be a stock discrepancy from time to time, and we will not be able to fulfill all your items at the time of purchase. In this instance, we will fulfill the available products to you and contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer for us to process a refund.

  1. Shipping Cost                                                                                                                                                                                                                                            Faith & happiness offers FREE standard shipping on all orders delivered within the United States, with no minimum purchase required.

            There are no standard shipping charges added at checkout for eligible U.S.                    Orders

  1. Returns

3.1 Return Due to Change of Mind

FaithandHappiness.com accepts returns of eligible products within 30 days of delivery, subject to our Return and Refund Policy.

Approved refunds are issued to the customer's original payment methods.

Customers are responsible for ordinary return shipping costs unless otherwise stated or required by law.

For complete eligibility requirements and instructions, please review our Return and Refund Policy.

3.2 Warranty Returns

Faith And Happiness happily honor any valid warranty claims, provided a claim is submitted within 30 days of receipt of items.

Customers will be required to pre-pay the return shipping; however, we will reimburse you upon a successful warranty claim.

Upon return receipt of items for a warranty claim, you can expect Faith And Happiness to process your warranty claim within seven days.

Once the warranty claim is confirmed, you will receive the choice of:

(a) refund to your payment method

  1. Delivery Terms

4.1 Transit Time Domestically

In general, domestic shipments are in transit for 2 - 7 days

4.2 Transit time Internationally

Generally, orders shipped internationally are in transit for 4 - 20 days. This varies greatly depending on the courier you have selected. We can offer a more specific estimate when choosing your courier at the checkout.

4.3 Processing and Dispatch Time

Processing and dispatch take place before carrier transit. Please allow approximately 5–15 calendar days for items fulfilled by CJdropshipping: Much Faster and 4–7 calendar days for items fulfilled by Printful before carrier transit begins.

These are planning estimates. Observed time from order placement to recorded shipping between July 30 and October 29, 2026 had medians of approximately 9 days for CJdropshipping and 4 days for Printful. Recorded shipping data is limited, particularly for CJdropshipping. These ranges are estimates, not guaranteed dispatch deadlines or maximum waiting times; some orders may take longer.

The ranges cover the pre-transit period, including supplier processing and the wait for recorded shipping, rather than production time alone. Carrier transit is additional: the domestic and international transit guidance in sections 4.1 and 4.2 applies after shipment. Processing and carrier transit together make up the total delivery time.

4.4 Change of Delivery Address

For a change of delivery address requests, we can change the address at any time before the order has been dispatched.

4.5 P.O. Box Shipping

Faith And Happiness ships to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.

4.6 Military Address Shipping

We can ship to military addresses using USPS. We are unable to offer this service using courier services.

4.7 Out-of-Stock Items

If an item is out of stock, we will wait for the thing to be available before dispatching your order. Existing items in the order will be reserved while we await this item.

4.8 Delivery Time Exceeded

If the delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

Please allow approximately 5–15 calendar days for jewelry processing and dispatch, before carrier transit begins. This is an estimate, not a guaranteed deadline; some orders may take longer. Carrier transit is additional, as described in sections 4.1 and 4.2.

Shipping times for cosmetics shall be 5-15 days.

  1. Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

  1. Parcels Damaged in Transit

If you find a parcel is damaged in transit, please reject the package from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.

  1. Duties & Taxes

7.1 Sales Tax

Sales tax has already been applied to the price of the goods, as displayed on the website.

7.2 Import Duties & Taxes

Import duties and taxes for international shipments may be liable to be paid upon arrival in the destination country. This varies by country, and Faith And Happiness encourage you to be aware of these potential costs before placing an order with us.

Suppose you refuse to pay duties and taxes upon arrival at your destination country. In that case, the goods will be returned to Faith And Happiness at the customer's expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.

  1. Cancellations

If you change your mind before you have received your order, we can accept cancellations at any time before the order has been dispatched. Please refer to our refund policy if an order has already been dispatched.

  1. Insurance

For some items, the parcels are insured for loss and damage up to the value, as stated by the courier.

9.1 Process for parcel damaged in-transit

We will process a refund or replacement as soon as the courier has completed its investigation into the claim.

9.2 Process for parcel lost in transit

We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the package lost.

9.3 Sale Deliveries

All items on sale will take around 4-17 days to be delivered.